These General Conditions of Sale (“GTC”) apply, without restriction or reservation, to all sales of wellness products (“Products”) concluded by FUKUSHI, a limited liability company with a capital of 100,000 dirhams, whose head office is 38 Rue 32 Lotissement Oued Fès, 30090 Fès, registered under number 2637701 at the RCS of Fès, owns the Platform www.nabtea.com. The platform is hosted by PlanetHoster. The T&Cs specify in particular the conditions of the order, payment, delivery and management of any returns of products ordered by Customers. The GCS apply to the exclusion of all other conditions, and in particular those applicable to other distribution and marketing channels. These T&Cs are accessible at any time on the Site and will prevail, where applicable, over any other version or any other contradictory document. The Customer declares to have read these T&Cs and to have accepted the said information as well as the T&Cs, by ticking the box provided for this purpose before the implementation of the online order validation procedure. These T&Cs may be subject to subsequent modifications, the version applicable to the Customer's purchase is that in force on the Site on the date the order is placed. Unless proven otherwise, the data recorded in NABTEA's computer system constitutes proof of all transactions concluded with the Customer. The Customer acknowledges having the capacity required to contract and acquire the Products offered on the Site.
Article 1: object
These conditions of sale define the contractual relationship between FUKUSHI and the customer as well as the conditions applicable to any purchase made on the site, whether the customer is an individual or a professional.
The purchase of a product implies the Customer's unreserved acceptance of these conditions of sale.
The company reserves the right to modify the conditions of sale at any time. The applicable conditions are those in force on the date of the Customer's order.
Article 2: Characteristics of the Products
The Product is the one that is presented on the page of the site that describes it and contains the purchase button.
The images of Products present on the site are only presentation suggestions, they are not images of the Products themselves.
Article 3: Rates
The price listed on the sales page is in Moroccan Dirham, Emirati Dirham, Euro and Dollars.
All orders are payable in Moroccan Dirham, Emirati Dirham, Euro and Dollars, except for orders payable by bank transfer from a foreign account (Paypal, Payoneer, or others..)
The company reserves the right to change the price at any time. The price appearing on the sales page on the day of the order is the only one applicable to the Customer.
Article 4: Methods of payment
Payment is due on delivery.
For payments by bank transfer, the order is only shipped upon receipt of the bank transaction receipt.
Failure to pay results in the suspension, return or cancellation of the order.
Payment can soon be made by credit card. It will then be secured by the Interbank Electronic Payment Center, so that the information transmitted will be encrypted by software and that no third party can read it during transport on the Internet network.
Payment can also be made via Paypal on the account (nabtea.morocco@gmail.com), and the customer must notify the company by email, if the transaction is made via Paypal.
As the company is not responsible for online transactions or payments on Payal.com or cmi.co.ma, it can in no way be held responsible by the Customer for the consequences of misuse of the said sites on his part, nor the inaccessibility of this site if the eventuality were to arise.
The customer's account will be debited immediately.
Article 5: Order
The Customer acknowledges having verified the suitability of the Product to his needs and having received from the company all the information he needs to subscribe to this commitment in full knowledge of the facts.
The Customer declares to have the legal capacity or to hold parental authorization allowing him to make an online purchase on the site.
The Customer declares that the bank account associated with the payment card or the Paypal.com account that he uses when paying is his or that he has the legitimate authorization of its owner to use it.
Article 6: Personal data
The Buyer is required to provide the necessary and precise instructions to the company in order to enable it to perform the transport and delivery services entrusted to it and in particular, without this list being exhaustive, the name of the recipient of the products. delivered, the full address where the delivery must be made, and a telephone number where the recipient of the products can be reached.
The company undertakes that the collection and processing of the Customer's personal information, carried out on the site, is done in accordance with Law No. 07-03 concerning offenses relating to automated computer data processing systems.
Article 7: Delivery
The order is shipped by delivery companies in particular (Aramex, SDTM, Amana or others).
The delivery times in Morocco indicated are the most common times and are indicative, the publisher undertakes to deliver between 3 and 7 days excluding weekends and public holidays except in cases of force majeure.
Article 8: Order Confirmation
An order confirmation email will be sent by email.
This e-mail is sent automatically by the e-commerce system used on the Site.
Article 9: Unavailability of Products
In the event of the unavailability of a Product, noted after the Order Confirmation, NABTEA immediately informs the Customer and offers him an extension of the initial delivery time or a Product of equivalent quality and price. In the event of the Customer's refusal, NABTEA will immediately cancel the order and refund the sums paid by the Customer.
Article 10: Commitment
The company undertakes to take all the care and diligence necessary to provide a quality product and service in accordance with the practices of the profession, particularly in terms of communication with the Customer.
The company undertakes to take all reasonable precautions to ensure the material protection of the Customer's personal data and to ensure their confidentiality.
Article 11: Intellectual property
All elements of the Site, Product and its appendices are and remain the exclusive intellectual property of NABTEA.
The company undertakes to take all reasonable precautions to ensure the material protection of the Customer's personal data and to ensure their confidentiality.
Article 12: Transfer of risks
It is when the Customer or a third party designated by him, and other than the carrier proposed by NABTEA, takes physical possession of the Products that all risk of loss or damage to the Products is transferred to the Customer.
Article 13: Applicable Law And Disputes
The T&Cs and any contract entered into pursuant to them are subject to French law. In the event of a dispute or dissatisfaction, the Customer may contact NABTEA Customer Service at the following address: FUKUSHI SARL 38 Rue 32 Lotissement Oued Fès, 30090 Fès, Tel: 05 6 14 76 78 25 Web contact: contact@nabtea .com The Customer may also resort to conventional mediation, in particular with the Consumer Mediation Commission or with existing sectoral mediation bodies, or any alternative dispute resolution method (conciliation, for example) in the event of CONTESTATION.